Your terms

Changes to the terms on 10 October 2026

Published 24 September 2026

English translation, provided for convenience. The French version of this page (Évolution des conditions au 10 octobre 2026) is the only binding text. In the event of any discrepancy, the French version prevails.

The Terms of Use and Terms of Sale were updated on 24 September 2026. For new accounts, the new version applies from sign-up. For existing accounts, the previous version (of 10 September 2026) remains applicable until 9 October 2026 inclusive; the new version applies from 10 October 2026. Professionals and managers who do not accept these changes may close their account before that date, free of charge.

What changes

1. Six Merhcure categories instead of five

Acquired rights: Merhcure issued before 23 September 2026 keep the regime in force on the day they were issued.

2. Closing a manager account

On closure, only unused full Merhcure may be the subject of a transfer request (previously: “Merhcure acquired for consideration”).

3. Clawback of Merhcure after a refund or dispute

New article in the three Terms of Sale (Customer 9.1, Pro 13.1, Manager 16.4): where a purchase, a ride or a service is refunded or disputed, the Merhcure paid in respect of it are taken back pro rata; if the balance is insufficient, a debt is recorded and use of the account may be restricted while it remains open. For professionals and managers, this article applies to refunds and disputes occurring from 10 October 2026.

4. Related documents

Texts

DocumentIn force (24/09/2026)Previous version (10/09/2026)
Terms of UseTerms of Usearchive
Customer Terms of SaleCustomerarchive
Pro Terms of SaleProarchive
Manager Terms of SaleManagerarchive
Privacy policyPrivacyarchive

Questions about these changes: [email protected].